Privacy Policy

Last updated: 27 July 2026

1. What we collect

When you contact Pestr via WhatsApp, phone or our website, we collect the details you share with us — typically your name, property name, contact number and the reason for your enquiry.

2. How we use it

We use your information only to respond to your enquiry, schedule visits, deliver service reports and maintain compliance documentation. We do not sell your data.

3. Service records

Visit reports, chemical logs and audit dossiers are retained for the duration of your contract plus three years, in line with standard FSSAI and HACCP recordkeeping expectations.

4. Third parties

We share information only with our technicians assigned to your property and, where required, with auditors or regulators you have authorised.

5. Your choices

You can request a copy of your data, correct it, or ask us to delete it at any time by messaging us on WhatsApp at +91 9648116960.

6. Contact

Questions about this policy? WhatsApp us at +91 9648116960 and we'll get back to you the same day.